Privacy policy
These notices apply to the public Novalyq website.
1. Controller
Novalyq, proprietor Jason Gill, Tannenweg 25, 22946 Grande, Germany. Email: support@novalyq.com.
2. Hosting
This website is hosted by ALL-INKL.COM. When you access the site, technically required connection data may be processed, including IP address, access time, requested resource, referrer and browser information, as required to provide and secure the website.
3. No analytics or advertising trackers
We currently do not use our own analytics, profiling or advertising trackers on this website.
4. Email contact
If you contact us by email, we process the information you provide in order to answer your request.
5. Cookies
The current website does not use non-essential cookies. If this changes, this policy and any required consent mechanism will be updated.
6. Website chatbot
The Novalyq support chat currently works only with a fixed knowledge base in the browser. In this version, user input is not sent to an AI model or an external chat service. The chatbot does not make binding commitments. For unknown questions, it refers users to Novalyq support.
7. Your rights
Subject to the legal requirements, you may have rights including access, rectification, erasure, restriction, data portability and objection. You may also lodge a complaint with a competent data protection authority.
8. Changes
This privacy policy will be updated when website features, services or legal requirements change.
Last updated: October 2026